Frequently asked questions
Linking your website to eBay, Amazon and other marketplaces
Which marketplaces can I link my website to?
Hubmaster links your website to eBay, Amazon, Wayfair, Vinted, Facebook Shops and Google Merchant Center, so you can sell the same products everywhere from one place.
Does Hubmaster work with WooCommerce, Shopify and Aero Commerce?
Yes. Hubmaster links WooCommerce, Shopify and Aero Commerce stores to marketplaces. Your website stays the master copy of your products, prices and stock.
How do I stop overselling across eBay, Amazon and my website?
Whenever you make a sale on one channel, Hubmaster adjusts the stock level on every other channel automatically, so you can list all your stock everywhere without overselling.
Can I charge different prices on different marketplaces?
Yes. Set your price once on your website and every channel is updated. If you want a different price on a channel, set a rule such as adding 20% on eBay or £5 on Amazon.
Where do my marketplace orders go?
Orders from eBay, Amazon and your other channels are pulled into your website, with a filter so you can see orders from any one channel. When you dispatch, the marketplace is updated for you.
Can Hubmaster create a Google Merchant Center product feed?
Yes. The feed tool builds a product feed from virtually any of your website’s product data, ready for Google Merchant Center and Google Shopping.
What image sizes do eBay and Amazon need?
eBay asks for images of at least 500 pixels and Amazon at least 1,000 pixels. Hubmaster’s X-ray diagnostics finds products with small or missing images so you can fix them before you list.
Who sets it up?
Our team sets up your channels for you and can train every member of your team. Set-up and training are covered by the one-off set-up fee, and ongoing support is included in your monthly plan.
How much does Hubmaster cost?
A one-off set-up fee of £550 + VAT, then £100 + VAT a month for your first channel and £50 + VAT a month for each extra channel.
Is there a contract or commission?
No. There is no contract and no commission on your sales, and you can cancel at any time. Payments are taken monthly by direct debit through GoCardless.
Can I try it first?
Yes. Start a 30 day free trial with no credit card required.
Still have a question?
Call us on 01302 325 032 or send us a message.
Ready to link your website to more marketplaces?
Start a 30 day free trial, or talk it through with us first — call 01302 325 032.